What our customers say...
We would love to hear from you, so please use our contact form and leave some feedback about our mover and customer service.
Don't take our word for it... have a look at what our customers have said about their experience of the Rhyno Caravan Movers product, service and support!
"We drove our folding camper down to Rhyno last week to have a mover fitted. We were greeted by Neil who assured us the job would be done within the next 4 hours or so and he would contact us when job complete. Off we went. And as promised within 4 hours we received a call to say job complete. The service was excellent and done in a clean and friendly environment. We were given a full demonstration as to how it worked and once we were confident we settled the bill and away we went. The mover is excellent and does exactly as we hoped making life on campsites much easier.
Thank you so much Neil and Rhyno. We wouldn’t hesitate to recommend your services."
M and J West - 14 September 2016
"We thought you might like to know, at the end of the summer holiday, the mover worked brilliantly. On one campsite we even had a round of applause from the assembled group who watched us move the camper from a sandy pitch and put it on the car. Now we have just to put it away in the garage, which is the greatest demand because it is up a slope. We were a little apprehensive because of the slope, but everything worked perfectly and we were able to complete the job without any other help which we feel is quite an achievement. If you have enquiries from potential customers who have any doubts give them this e-mail address."
Best wishes, Martyn & Janet Harris - 26 August 2016
"Had my mover fitted today and I’m delighted with the unit, the chap that fitted it and his instruction on it’s use. It has done exactly what I hoped. Will call tomorrow to pay the account. "
Many Thanks Brian Beecroft - 3 August 2016
"Thank you for sending me the 26mm bearing which fitted perfectly and all is well with the mover. The advice you gave me on the phone was 100% accurate and in fact the fuse from the battery had blown.
Would you like to send me back the bearing you sent? Many thanks for your excellent service."
P Hayward - 30 July 2016
"Thought I’d let you know that I fitted the mover to our van the other day, no problems with the installation & seems to work great. Thank you for your assistance & excellent service."
Regards, Karl - 20 July 2016
"Hi and Wow,
I sent an e-mail last Sunday detailing the parts that I require to repair my n/s mover and lo and behold they arrived Wednesday by carrier. Busy until now so went to storage to fit them and now I have two fully operational movers. THANK YOU, THANK YOU.
Only one problem – no invoice came, so if you let me know how much I owe you I will send a cheque.
Once more THANK YOU.
Your very grateful customer"
Roger Ottway - 5 July 2016
"Clamps received today, many thanks for all your help. I have posted my experience with movers on the Hobby owners’ website; you never know it may lead to some orders. Once again, thanks for all your help from one very happy motor mover owner."
Steve - 4 July 2016
"Hi Neil, just a quick note to say received controller and it’s working just fine. Thanks again for your help and superb service."
Bill Adams - July 2016
"Just to say thank you for your help. It is a pleasure to know you and to deal with you. Once again thank you.
Regards Dave Perry - June 2016
"Just a note to say thank you! Towards the end of last year your engineer came and serviced my mover after I had problems with it over a period of time. He spent a considerable amount of time and effort testing and eventually replacing the mover electronics. I had no opportunity to test it last year but on using it this year it has performed faultlessly so thank you for both your level of customer service and a very satisfied customer."
Peter Lacy - June 2016
"My mover was some 4 ½ years old when a malfunction occurred but here I must add that under the 5 year warrantee Rhyno came out and rectified the problem with no quibble. Most impressive service. One other point well worth mentioning. Recently following an annual caravan service I noticed several other caravans with different movers many of which seemed to clear the ground by only a few inches whereas the Rhyno sits above the axle. I would recommend this mover."
Rick Phillips - June 2016
"Just wanted to thank you for excellent customer service. We recently bought a 2 year old Coachman caravan with a Rhyno mover that had been fitted from an older caravan. The mover works fine but the emergency wander lead was missing so I contacted you to purchase a new one and was amazed that within a couple of days a replacement lead was posted out to me totally free of charge. I would have no hesitation in recommending your products to others. Thank you."
Paul Cassell - May 2016
"I would like to thank Neil for the profesional service I received. 5* company recomended to all."
Tony Morris, Great Yarmouth - 1 Jun 2016
"I would like to give your company a great big thank you for the service I have had from your expert Neil, he fitted my mover today and he was fantastic the job is perfect and he went above and beyond to complete my mover fitting. I had this mover on my old caravan and it did a great job so I wanted it on my new one, I was told by the company that sold me my new caravan that your mover was not compatible with my van, but after a call to Neil he told me it was and that he could fit it which he has I can't praise him enough. THANK YOU TO NEIL.
I have already recommended your mover to others and I we now do it more. If you would like to contact me and tell me how I can place a review on your site please do."
Many thanks Mr G Chell a very happy customer - 03 Apr 2016
"I am writing this email to thank you very much for your kind help with the "missing unit". Your service has been first class, and the motor move does what it say on the tin. It moves our caravan very easily. What more can I say?"
Mr Couper, Stockport - 12 Oct 2015
"At last we are home and wish to send you a very grateful thank you for getting us out of a difficult situation. Your selfless act is so appreciated and I am writing to tell the Caravan Club about your wonderful service. I do hope that you will receive some free advertising if they publish my letter. We cannot believe that you drove nearly 50 miles out of your way, on a Friday evening in rush hour traffic and did not even make a call out charge! We expected to pay a call-out fee at least.
Thank you once again and we wish all at Rhyno every success for the future.
Very best wishes"
Mr and Mrs Womack - 22 Sep 2015
"Thank you for your swift reply. Now this is what I call fantastic customer service, thank you."
Gill, Rotherham - 9 Sep 2015
"Thank you for sending the parts that I needed to get me on the road again, I will be recommending your company and your motor movers to my friends and fellow caravanners!"
Shaun - 31 Jul 2015
"Fantastic company to deal with and the gentleman that fitted the mover was great. showed how everything worked"
F Mumford - 18 Jul 2015
"I have received a replacement remote lead from you in the post today. Can I just thank you for the excellent service made even better because the lead was free."
Mr Myers - 15 Jul 2015
"Thank you for taking the trouble to check the movers en route from Willenhall to Coventry. The check proved the movers work as intended and I am pleased to have purchased the latest handset. There`s no stopping me now. Very many thanks for your first class service."
Mr Riches - 10 Jul 2015
"I had my mover professionally fitted in 2010 and it has served me well ! unfortunately just as I was about to tour abroad the power sender failed, I talked through the problem with Rhyno and tried several recommendations' but it became obvious a replacement was needed. Rhyno bent over backwards to ensure I had the replacement in time for my trip ! even to dispatching by special courier , I would like to thank all the staff involved in the speedy repair! it was very much appreciated and I believe in credit where credit is due. Not everything is about price !good service and back up is needed ( Rhyno provided both )"
W.J. Forsyth - 26 Jun 2015
"Just to say thanks once again for your brilliant service last week.
Also wanted to add another benefit of having a mover - driving up or onto levelling chocks - very important to pitch folding campers level. Much easier than using the tow car!"
Mr Farby - 22 Jun 2015
"Received the parcel with many thanks. Cannot say enough about your service, well done and we will certainly pass onto friends about Rhyno Movers as they are mostly caravanners."
Mr Taylor - 08 Jun 2015
"I phoned today 8th, regarding a problem with the circuit board and following your advice it is now working perfectly. Many thanks for your 100% service."
Mr Henchy - 08 Jun 2015
"This morning I spoke to a very helpful gentleman on the phone regarding a bolt that had broken on my 4 year old single axle mover. Unfortunately I didn`t get his name but he knew exactly what I was talking about and said he would put one in the post to me.
Once again I`d like to thank the guy on the phone this morning for being so helpful."
J Dry - 30 May 2015
"I have an apology to make! I contacted you recently regarding the 200mA drain that appeared to be caused by the motor mover, and you kindly sent me a replacement switch.
When I re-checked before I had the caravan serviced, there was then only 10mA drain - what from, I do not know but definitely not the mover. A drop test during service showed a fault battery cell, so perhaps that was the problem all along.
Please accept my apologies for the trouble I caused. Enclosed is the (unused) switch that you sent me, plus £5 to cover your postage and something towards your trouble.
Your response to my problem warrants recommendation"
Mr Tansley - 18 May 2015
"IM SO PLEASED!!!!!! IS IT A WONDER YOUR FIRM IS SO BUSY !!!! Highly recommend you, and your product!!!!!!Your one good man and have an excellent P.R.!!FOR YOUR COMPANY !! PITY YOUR NOT STANDING FOR ELECTION!! That`s what that lot needs just a guy who IS HONEST AND sells and fits something that has our flag on and is still old school but with today`s technology !! And ALWAYS there FOR THE LIKES OF ME !! TO HELP !! ONE GOOD GUY !!!!!
Thanks and best of luck to you your BUSINESS and your family."
Mr Maddock - 16 May 2015
"Thank you so much for sending replacement parts, received this morning. I really appreciate all the assistance you have given over the phone and thank you for sending the parts free of charge. Good service and good for your business. I shall not hesitate to recommend Rhyno Movers to caravanners I meet. Best wishes and thanks again."
Mr Womack - 6 May 2015
"Just like to thank you so much for coming out and repairing my mover."
J Moorefield - 30 Apr 2015
"Just to say thank you for forwarding the replacement shear bolts for my old rhyno mover.
They arrived this morning and all fitted, great service!! Thanks again"
Mr Luckett - 28 Apr 2015
"Replacement controller received this morning via apc. All now works ok.
Thanks for your help and prompt dispatch."
Mr Jones - 22 Apr 2015
"You have been and gone........ and we are delighted with the mover and your professional work. We will not hesitate in recommending you to others. Once again Neil thank you."
Mr and Mrs Perry - 8 Apr 2015
"Fantastic people, ordered Monday,fitted Friday due to use going away, lovely gentleman fitted the mover with no problems and excellent communication on how to use it, would recommend this company to anyone. Thankyou"
A Walker - 29 Mar 2015
"I just wanted to say thank you for the grand job on the Pennine Fiesta. You seem to be the only company that is prepared to fit movers to a folding at a very keen fixed price. I was also impressed by the fact that you were able to do the job in quite a tight space, despite the best efforts of the March weather to soak everything. Suddenly getting the tent onto the tow hitch is no longer a worry and s struggle for us."
Mr and Mrs Cole - 25 Mar 2015
"First class fab service"
D Black - 18 Nov 2014
"Just to say thank you very much for your engager bolts that you sent through the post for us.
Our mover is now back to it`s usual excellent working order(had this since 2009). Nice to know that there are some good companies left.
Mr and Mrs Thoroughgood - 27 Jan 2014
"Thank You for all your assistance. "
Mr and Mrs Turner
"The product is so easy to use, and they couldn't have been more helpful!"
Mrs Jones, Herefordshire
"A bit thank you to the team at Rhyno, highly recommended!"
Dr Richardson, Warks
"I was not expecting the product to be this good! It's one of the cheapest on the market!"
Mr Smith, Nottinghamshire
Some short but sweet words from our customers
Excellent friendly service works a treat highly recommended, thank you.
Fitting went without a "hitch " good people to deal with.
Received, unchecked as yet, Good communication, Many Thanks.
Superb service & excellent value for money. Highly recommended. A++++++
Great thanks lovely ebayer with great Comms! Superb motor mover!!!!!!!!
All I can say is superb very professional.
Perfect item, great service thanks.
Really nice mover, pleasant fitter, excellent value. Impressed.
Good replacement for the original.
Great ebayer, good communication, highly recommended.
Been fitted, great service thanks.
Fab comms mover great to date A+++++++++.
Good service, would use again.
Excellent communication, item as described, credit to online selling 5*
Reviews on Google
"I bought my mover from Rhyno as they were the only company who would help me with a 2,55mtr wide caravan, I dealt with Neil who at all times was most helpful with advice and tips, they provided all equipment for the extra width at no extra charge. The unit was delivered to an address in the UK and I conveyed it to France where it was fitted to my van, the system works truly well.
A highly recommended product."
"The after sales service from Rhyno was second to none.Nothing was too much trouble for the engineer who was friendly and very professional. The minor problem was sorted out and the product continues to operate faultlessly.
A great piece of British made kit."
Rendezvous Caravan Club
"Just had Rhyno movers fitted to my conway countryman,just to say what a brilliant job, true professionals at their jobs many thanks."
"First class service, friendly and very helpful people."
Caravan Talk Website Chat
"I had a Rhyno Motor Mover fitted at their Coventry factory on Friday.
I was most impressed with their set up, the factory is small but the standard of machinery is excellent. The latest CNC machine must have cost the best part of £200,000 with the tooling.
From what I was told they have a constant development program in place, I was shown the latest rollers which will soon be fitted to the latest Rhyno Movers and other improvements which are still in the development stage."
"Mine has been on now for 5 years and has not missed a beat. It does the job well, is well fitted high up and out of the way and has been reliable. What more could you want. "